Orchards ACE Hardware

Buying Guns Online FAQs

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Buying Guns Online Frequently Asked Questions:


  1. Can I purchase a gun online if I do not live in Colorado?
  2. Yes. We sell guns to people throughout the United States.

  3. How do I know Orchards ACE Hardware is a reputable delear?
  4. We are an actual brick and mortar store that has been in the gun business for 20 years in Loveland, CO. Including prior stores in other Colorado towns, we have been in the gun business for 30 years. We are not a "one time purchase" delear that is so typical on the internet in the gun business. We are big delear, interested in earning customers that come back to us over and over for all their firearms, whether they live here in Colorado or anywhere else.

  5. Can I have a gun I purchase shipped straight to my house?
  6. Unfortunately, no. We must ship firearms purchased to another federally licensed dealer in your area. Most gun shops or other delears will accept shipment for you for a small fee.

  7. Is a background check or other similar procedures required to buy a gun online?
  8. You do not have to do a background check or anything of that nature with us, however you will have to do whatever your state laws require in this area with your local delear when you pick up the firearm from them.

  9. Can I get pictures of a gun before I buy it?
  10. Yes. If there are not currently pictures on our website of the gun you are interested in, simply use the contact form on the page of that gun to send us a request and we will take photos of that gun and upload them for your review on the site.

  11. How do I pay for a gun I purchase?
  12. We will send you an invoice through Google Checkout for the purchase to your email address. This email invoice will provide instructions on using your credit card to securely pay for the purchase using Google Checkout.

  13. How long after I make the payment will I receive my gun?
  14. We process all orders in 48 hours and then ship them via UPS ground. Your selected delear should receive your gun within a maximum of 5-10 days from the time you pay the invoice.

  15. Can I expedite my shipping?
  16. Yes. We will ship using faster methods at the request of the customer.

    Is my purchase secure?

    Google will effectively be responsible for the security of your payment as we never receive or see your credit card number. Google Checkout has proven to be extremely secure and the best method out there for processing online payments.

  17. Can I return a gun if I am not happy with it?
  18. Unfortunately, no. However, if your gun is in some way defective or was misrepresented to you we will work with you to resolve the situaiton through getting it fixed or exchanged for another firearm or, in extreme cases, provide a refund. All such requests must absolutely be made within 30 days of purchase.

  19. Where do I direct questions I may have?
  20. You may contact us directly through any of the methods found on our Contact Us Page.


Hours We are open seven days at the following times. We close three days a year including Christmas, Thanksgiving, and Easter.
  • Monday-Friday: 8:00 - 7:00
  • Saturday: 8:00 - 6:00
  • Sunday: 10:00 - 5:00

Location We are located in the Orchards Shopping Center on the northeast corner of Hwy 287 and 29th street in Loveland. We are in the same shopping center as King Soopers and Office Depot.  Get maps and driving directions from Google Local by clicking here.

Get Our Sale Circulars Sign up to get our sale circulars via email. You can also join our mailing list for the Gun Department.

Phone Numbers We're here to help so please give us call. Our numbers are as follows:
  • Local Number: 970-663-2230
  • Toll Free Number: 866-378-4194
  • Fax Number: 970-679-0110
Email addresses and an online contact form available on the Contact Us page.
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